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Sadiqur rahman
Flat no. 05, Block-A1, Ganga Puram
Co-Operative Hsg.Society, Viman Nagar
Pune-411014, Maharashtra, India

+919766537663

E-mail: pinkoo4@rediffmail.com

RETAIL TIPS

Top Retail Salespeople...

15/04/2010 21:53
                                                                  Top Retail Salespeople... 1. Are able to relate to...

Customer Service Overhaul

15/04/2010 19:44
 We all seem to know how important customer service is-if we are going to be successful in retail. Then why do we keep getting lousy service wherever we go?  Assuming most customers are reasonable people, the answer to the above question is 1. Store staff don't know or don't understand...
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BRAND OF THE WEEK

Lacoste

15/04/2010 22:34
In 1933, Ren LACOSTE and Andr GILLIER, the owner and President of the largest French knitwear manufacturing firm of that time, set up a company to manufacture the logo-embroidered shirt. The champion had designed this for his own use on the tennis court, as well as a number of other shirts for...

LACOSTE

WEEKLY THOUGHT

16/04/2010 09:26
Bad service saves money and loses customers;           good service costs money and saves customers.       

I'M THE ONE

You know me. I'm the one who never complains no matter what kind of service I get.

 

I guess I just don't think it's worth wasting my energy confronting bad service.

I'm the one who goes into a restaurant and sits for 30 minutes until I get waited on.

The waiter is rude and impatient while I'm deciding on what to order. Then when I get my order it's 25 minutes later and it's wrong.

But I don't complain as I pay my bill.

 

I'm the one who goes to a store to buy something, but I never throw my weight around.

If I get a snooty salesperson who rolls his/her eyes because I want to look at several things before I make up my mind, I'm still polite as can be.

I'm the one who bought a toaster which burned out in two weeks.

I hated taking it back, but I knew it was under warranty.

All the time they were telling me it was my fault.

At that point, I couldn't think of anything to do but leave.

It wasn't worth getting into a yelling match over a toaster.

I smiled and said, "Thank you. Goodbye."

 

I'm the one who wouldn't dream of making a scene in public as I've seen others do at times.

But I'll tell you what else I am

I'm the one who never comes back...

 

 

VIDEO OF THE WEEK

16/04/2010 10:28
THE BELOW VIDEO IS GOOD TO UNDERSTAND THE RETAIL REVOLUTION IN INDIA

YOUR WARDROBE

20 Must Haves for Spring and Summer 2010 (youlookfab.com)

16/04/2010 15:23
 ’m cutting right to the chase by suggesting a list of 20 seasonal “must haves” before we’ve discussed all trends in detail. That will give you more time to adjust to the looks you’re not sure about yet. Who knows, items that are a “no way” today might tickle your fancy later. The list cuts...

News

Retailers plan greater presence in high streets (ECONOMICS TIMES 15 Apr 2010)

15/04/2010 18:56
 High streets such as Connaught Place in New Delhi and Brigade Road in Bangalore are back in retailers’ priority lists as they prepare for a temporary lull in mall supply next year.  Shoppers Stop, Reliance Retail, Madura Garments, Arvind Brands, United Colors of Benetton and others plan...

India gets Diesel

15/04/2010 16:24
Diesel, the Italian premium casual wear brand, has launched two stores in Mumbai. Moreover, one store each in Bangalore, Delhi and Hyderabad is on the cards.  Designed by the Diesel Creative Team, the two Mumbai stores exude their own distinctive identity and are not a replica of any other...

Wine: Spirit of the times (DNA April 15, 2010)

15/04/2010 08:58
  Swirl a glass of wine and inhale. Do you catch a citrus flavour or a whiff of berries? Does the colour seem like liquid gold or a cloud of pale rose? Is the texture like smooth velvet or rich and buttery? It’s this exploration of the world of wine that oenophiles take pleasure in, and...

Max enters East India

15/04/2010 08:57
Max, the value fashion brand from Dubai-based Landmark group, has set its footprints in East India with its first store in Kolkata at City Centre, New Town. Spread over 8,000 sq.ft, the store brings in latest fashion at an affordable price for the discerning customers of Kolkata. Seeing the...
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VALUE RETAILER

Best Buy Co., Inc.

15/04/2010 21:49
  Best Buy Co., Inc.    With operations in the United States, Canada, Europe, China and Mexico, Best Buy is a multinational retailer of technology and entertainment products and services with a commitment to growth and innovation. The Best Buy family of brands and partnerships...

ONE LINER

16/04/2010 16:20
The secret to success is knowing who to blame for your failures.